FAQ

The most frequent queries on our social media plans and eCommerce marketing services answered right here!

We take data security seriously. Our servers are hosted in a world class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches. We have one data centre in Brisbane, Australia and the other based on Google’s Secure cloud infrastructure. All our plans include SSL encryption to keep data safe.

Social media has many different applications and can work for every company. Social media gives businesses the ability to connect directly with the customers like no other advertising outlet. Sometimes businesses don’t have the time or skills to effectively manage their social media efforts. The experts at Viralify can handle all of your social media needs.Businesses benefit from our services in a number of ways. The most common and sought after results include increased awareness, leads, customers and website traffic. 

All of our clients receive expert service from our in-house team. None of our work is outsourced and we take great pride in the ability to generate BIG results with the family we’ve built here.

We make it a habit to speak with our clients twice every week.We discuss results, strategy, updates on your business and any comments you may have.

We accept all major credit cards including Visa, Mastercard, and American Express. If you’d like us to accept purchase orders or take any form of offline payment, please contact your account manager.

Your accounts are managed on a DAILY basis with 1-3 post across all platforms.

There is no universal right answer for this question. Let’s start a conversation around your unique business and your unique needs to determine what platforms will be most effective to accomplish your goals.

Though an advertising budget is not needed, it is highly suggested. An advertising budget allows us to quickly leverage the data that Facebook, Twitter, and Google has on your target audience, reach thousands of people, grow your following and dramatically increase your awareness and sales for a very low cost. Without advertising, this process will take months. With advertising, the process takes hours.

There are ton of immediate benefits you can expect when using Viralify including greater brand awareness,stronger brand loyalty and increased word of mouth.You can also expect a noticeable increase in lead generation and follower growth in the first 30 days. 

Not a problem! As soon as your campaign starts, we will create, design and optimize all of your accounts for massive awareness and lead generation.